Common Issues
Fixes for frequent BloxSpin account, deposit, and gameplay problems.
I cannot sign in
- Confirm you are on bloxspin.com.
- Reset your password if needed.
- Disable browser extensions that block cookies or scripts.
- Try a private/incognito window.
My deposit has not arrived
- Wait for the expected confirmation time (especially for crypto).
- Verify you used the correct network and address from cashier.
- Check your bank/crypto wallet for a completed send.
- Contact support with the payment ID or transaction hash.
My Robux deposit or withdraw failed
- Confirm your Roblox account is linked.
- Re-check Robux balance on the linked account.
- See Robux Deposits or Robux Withdrawals.
My withdrawal is stuck
- Check if it shows Reviewing — see Withdraw In Review.
- Confirm wager requirements are met.
- Complete any pending KYC request.
A game will not load
- Refresh the page.
- See Game Freezes and Lag & Performance.
- Clear cache or try another browser.
Balance looks wrong
- Hard refresh the dashboard.
- Confirm recent bets settled (some games update after animation).
- If it still looks wrong, contact support with screenshots and timestamps.
Still stuck?
Open a support ticket from the site contact options or Discord, and include:
- Your username / account email
- What you tried
- Screenshots and transaction IDs